Tel: 407-770-2222

Privacy Policy

Contractor Source, LLC.  Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, service desired or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase or respond to a marketing communication to follow up with you by phone or email to collect payment, notify you of installation information or to share special offers with you.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.

We only provide articles and information. We never ask for credit card numbers.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

Can change your personal information:

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

We will notify the users via in-site notification

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@mycontractorsource.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Contractor Source
4450 Seaboard Rd
Orlando, FL 32808
info@mycontractorsource.com
407-770-2222

Last Edited on 2/13/23

Nic Ten
Nic Ten
April 27, 2024.
We had our kitchen countertops completed with this company. We worked with representative Maureen. She was very professional and addressed all questions and concerns within a timely manner. We were very satisfied and would highly recommend.
Deanna Keithly
Deanna Keithly
April 23, 2024.
I was looking for suppliers of countertops when my daughter said , "have you tried Costco?" I added them to my list for Quotes. After getting quotes from 3 different suppliers I picked Costco ie Spraggins (Contractor Source) The people I delt with there with from customer service, installation crew , to the plumber, all were professanl ,courteous, and knew their job. The job was not straight forward as we had thought but they solved every problem as it arose. They were a pleasure to see do the job. My wife and I are very satisfied with the job done .
Dolores Mazzola
Dolores Mazzola
April 15, 2024.
Contractor Source did a wonderful job from start to finish. Maureen was in touch every step - even met us on a Saturday afternoon to check out the slabs in person. The installers were top notch professionals and would not leave till we were satisfied with countertops. The re plumb next day went smoothly and we were up and running in no time. We are thrilled with the finished product. We would highly recommend them.
David Marvel
David Marvel
April 3, 2024.
Great team, great product and great install
Samuel Kaiser
Samuel Kaiser
March 28, 2024.
Their prices were great and the countertops look wonderful in our home. Install was fast. Highly recommend.
Robert Ray
Robert Ray
March 7, 2024.
Great experience. My wife and I were so impressed - Alex even cleaned up the stone so well afterward; there wasn’t an ounce of stone dust to be had on the finished product. You know, determining how good is a company is not necessarily defined by doing every job perfectly. Nobody’s perfect and we shouldn’t expect them to be. What better defines how good is a company is how they handle their mistakes. That speaks to the soul of a company. They did a superb job handling our problem. Jose, Pablo, Alex, Craig, Maureen - all of them handled their jobs professionally, with great attitude and a desire to satisfy the customer needs. That’s taking pride in their work. When our mistake happened, they immediately responded with concern, understanding, compassion and a desire “to make it right.” The job turned out amazing. But what resonates with me more than just doing a great job, is the manner in which they conducted themselves in handling a mistake with professionalism and with positive attitude. We love our countertop and backsplash!!!!!
J
J
March 5, 2024.
This was the second home that I purchased my countertops from Contractor Source in Orlando. They are incredibly easy to work with, guided me along the way and the work was amazing.
Rene Bourque
Rene Bourque
March 5, 2024.
Contractor Source did an outstanding job. Everything was done on schedule and the team were very professional.
Cindy Ziegler
Cindy Ziegler
February 28, 2024.
The person that came to do the templating was super personable, very professional and offered many great tips for us. The guys that came to install our quartz did a fantastic job with the installation, and were very precise, quick, and tidy. Highly recommend them!